Our payment processor is CCBill. The CCBill checkout process is 100% safe and secure. CCBill was created over 20 years ago to serve the needs of consumers looking for a fast, safe and convenient way to purchase products online. CCBill has been a trusted E-Merchant since 1998, processing millions of online transactions each year and earning its reputation as a leader in the industry.
On the Novel Sensations checkout page, you will be asked to enter your billing details, the shipping address (if different from the billing address) and any additional notes you have regarding your order or delivery. You also have the option to create an account on Novel Sensations which will save your details for future use and allow you to track your order on our website.
When you proceed to checkout, you are redirected onto a PCI/DSS compliant form hosted on CCBill which is where you enter your credit card or bank details. The CCBill form processes your order as a secure 256 bit SSL encrypted payment. You can check out as a guest on CCBill or you can use your CCBill Pay account if you have one. You also have the option to create a CCBill Pay account for future orders.
You can select different payment types, languages, and currencies on the CCBill checkout page. Currency options are USD, CAD, AUD, JPY, EUR, and GBP. Payment types are based on your location and include Visa, Visa Debit, Visa Prepaid and Gift, Visa Electron, Carte Bleue Visa, MasterCard, MasterCard Debit, MasterCard Prepaid and Gift, Discover, JCB, Diners Club, Maestro, Switch, Delta Visa, ACH Online Checks, EU Debit, Direct Debit, DirectPay EU, GiroPay, and iDEAL.
After completing your order via the CCBill hosted form, you will be redirected back to the Novel Sensations website with a notification about the success of your payment. You should then receive 2 emails at the email address you provided, 1 from CCBill regarding your payment and another from Novel Sensations with your order details. Please check your Spam folder if you do not see the emails in your Inbox. You will also receive a follow-up email from Novel Sensations when the status of your order changes from processing to completed.
At any point after your purchase, you can contact CCBill’s multi-lingual, 24/7 billing support experts for help regarding your transaction.
CCBill’s Consumer Support:
You can also get in touch with us through our contact page. Thank you for your order!